The solution to the problem is to add your users to a group that does not have an Organizational Unit designation.

Create a new Group

In your Groups folder, create a new Group that you can assign all existing members to. Make sure that you do not designate the group as an Organizational Unit

Find all existing users of the group

To find all existing users of the group, you can use the Admin > List Directory menu command.

  1. Enter the group name (full and exact spelling) in the Patter field
  2. Choose to search By Group
  3. Select only Regular and Remote Users

Save the Listing

Click in the list area and choose Save As.. and save the file that you will now open in Excel or some other spreadsheet that we will use to build the new script.

Open In Excel

You can now open this text file in Excel or some other spreadsheet and start at Line 13 to bypass the headers

Remove all extra columns

Remove all Columns except for the UserID column and place it in Column 2

Build your Script

Add the text "PGADD" to column 1, and the name of your new group to Column 3 and fill down the list

Create a new Batch Admin script using the columns

  1. Copy all of the columns from the spreadsheet.
  2. Create a New message and address it to Batch Admin
  3. Use Paste Plain Text to add the text after the word REPLY in the body of the message
  4. Send the message to add all users to the new group.

POPULATE the new Global Mail List

Send a new command to Populate the Staff Mailing List with the new group name
    REPLY
    POPULATE GLOBALMAILLIST "Staff Mailing List" 1 StaffML

Verify

Verify that the mailing list has been cleared and populated now only with users.

NOTE regarding New Accounts

NOTE: You must make sure that when you create new users who are members of your key group or add users to this group, you must also add them to the Mailing list group.