End User Training
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This popular entry level course provides extremely high value to all FirstClass users, management, sales, administrators, FirstClass Consultants, and support personnel.
Course Code         
T89-FCUser
Cost                     
$495 US (plus all applicable taxes)
All FirstClass training courses include courseware in the price of the course.
Length                      
1 day

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Course Summary
This course exposes participants, through a series of practical lessons and interactive exercises, to the rich features and flexibility of FirstClass on its various platforms including, PC, Mac and Web.

Including in-depth lessons on customizing, communications, conferencing, and collaboration, among others, this course will fulfill any user training requirement and serve as a vital basis for any advanced FirstClass course.

Course Benefits
The benefits you will gain from participating in this course include:
  • Orientation and personalizing FirstClass
  • Messaging and communicating
  • Calendaring and event and task scheduling
  • Asynchronous (conferences) and synchronous (chat) collaboration
  • Web communications and calendaring
Course Content
The FirstClass Fundamentals
  • Benefits of using FirstClass
  • Administration of your desktop
  • Toolbars and menus
  • FirstClass Résumés
Customizing FirstClass
  • Modifying desktop environment
  • Setting personal preferences
  • Security
FirstClass Communication
  • Effective Messaging
  • Mailbox features
  • Message Forms
  • Personal Stationery
  • Creating Presentations
Calendars
  • Working with Calendars
  • Calendar preferences and permissions
  • Calendar permissions
Conferences and Collaboration
  • Messaging from conferences
  • Managing conferences
  • Conferences privileges
  • Online chatting
FirstClass Via the Web
  • Web client tools
  • Messaging
  • Calendaring
  • Customization
  • Chat