FirstClass User Resources
Information and tools to maximize your use of FirstClass!
Welcome to the FirstClass User Resources page, designed to help FirstClass users make the most of their FirstClass experience.
We are pleased to offer this resource page as an extension to our existing product documentation and Help tools. FirstClass User Resources will offer a number of benefits to you as a FirstClass user, enabling you to:
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Keep up to date with the latest product announcements from FirstClass, including new add-ons, features and enhancements. |
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Find out when FirstClass user events are taking place in your area. |
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Take advantage of the latest FirstClass learning resources - including online demos and instructional video clips on FirstClass features and applications. |
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Access valuable tips and how-to's on the many uses of FirstClass. |
This site will be continually refreshed with new content so be sure to visit often for the latest resources.
Table of Contents
FirstClass Learning Resources
FirstClass News
Does your District still have unclaimed Microsoft Settlement Money? - NEW
An extensive class-action lawsuit filed against Microsoft resulted in $2.5 billion worth of vouchers for consumers and businesses in 18 states and the District of Columbia. In many states, 50% of the settlement funds are going to schools to purchase software and hardware.
The majority of this money has gone unclaimed.
The following states received settlement money:
Arizona, Arkansas, California, DC, Florida, Kansas, Massachusetts, Minnesota, Montana, Nebraska, New Mexico, North Carolina, North Dakota, South Dakota, Tennessee, Vermont, West Virginia
Please contact your sales rep to learn how your district may use your Microsoft money to purchase FirstClass.
The California Training Series
Training that is closer to home and a huge savings for our customers in the West! We are committed to maximizing our customers' investment in our software to improve operational efficiencies and drive innovation within your organization. This four session "California Quarter" Training Series (Quarter I, II, III and IV) will cover material from the basics to advanced features in the FirstClass Collaboration Suite. The chart below outlines our new California Quarter Training Series:
Date |
Course |
List Price |
Complete Package Price |
Quarter I (5 days) |
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FirstClass End-user Training* |
$495* / $3,745 |
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June 8, 9, 10, 11, 12 2009 |
FirstClass Server Administration |
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FirstClass Internet Services |
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Quarter II (3 days) |
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FirstClass Designer |
$1,950 |
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Aug. 5, 6, 7, 2009 |
Advanced FirstClass Development |
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Quarter III (3 days) |
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Advanced FirstClass Scripting |
$1,950 |
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TBD |
Programming with FirstClass RAD |
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Quarter IV (3 days) |
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New Web-based Collaboration capabilities |
$1,950 |
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TBD |
FirstClass ED/On-line Testing |
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What's New |
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Grand Total |
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$9,595 |
$7,000 |
FirstClass GlobalStar Program - NEW
Open Text is pleased to announce a new customer reference program for FirstClass customers. This new initiative, named GlobalStar, is our way of saying "Thank you!" to our customers for generously offering their time and support by participating in public reference activities on behalf of FirstClass.
FirstClass launches FirstClass Version 9.1
FirstClass is pleased to announce the availability of FirstClass, Version 9.1. Click here to download the What's New in FirstClass 9.1 document.
Click here to view the What's New In FirstClass 9.1 Tutorial.
FirstClass Mobile Resources
Synching FirstClass with Blackberry Devices
FirstClass and Blackberry make an excellent combination. This white paper is a step by step guide to help FirstClass customers successfully and easily sync their Blackberry with FirstClass.
Download FirstClass Palm Conduit
To download the latest FirstClass Palm Conduit:
Step 1
To download the desired version, click the appropriate link in the table below based on your platform.
Step 2
Follow the installation instructions for your platform in the Readme file below.
FirstClass Learning Resources
This Learning Resources section has been created to provide you with a set of supplementary resources to improve your understanding of FirstClass' features and capabilities. We will be continuing to add new resources in future, including online demos of FirstClass, instructional video clips, and more, so please check back often for updates.
Webcasts
Customer Webcasts
Please note- the recorded webcast files are large and may take some time to load.
Click here to download HTML-free Web Publishing: How to Create Professional-looking Websites Without the Complexity by FirstClass Depot - NEW
Click here to download Build it, Don't Buy it : Custom Apps in FirstClass by Hillsborough School District
Click here to download The KISS Factor - How Your District Can Do More with Less by Darke County
Click here to download How to Engage and Empower Digital Natives by Farmington School District
Click here to download Simple Tips for Making Your Online Community Thrive by Halton District School Board
Click here to download While Building a Portal We Found a Community by Olentangy School District
Click here to download the Olentangy School Districtcase study.
Considering an Archiving Solution?
Is your organization considering an archiving solution? FirstClass Archiving addresses regulatory compliance requirements by providing comprehensive archiving, retention and searching capabilities for all FirstClass messages.
Click here to view the Archiving Power Point presentation.
Click here to view and listen to Part 1 of the Considering an Archiving Solution recorded webcast.
Click here to view and listen to Part 2 of the Considering an Archiving Solution recorded webcast.
FirstClass 9.0 Getting Started Guide PDF
Many of our customers asked for it - so we delivered it! New with the release of FirstClass 9.0, we have made available a PDF version of the FirstClass online application help. The Introduction to FirstClass 9.0 - Getting Started Guide provides an overview of all FirstClass applications (ie. Mail, Contacts, Calendars, Web Publishing, etc.) and is designed to help both new users, and those not familiar with all of FirstClass' applications, gain a better understanding of how to use the basic features of the product.
Click here to download the Introduction to FirstClass 9.0: Getting Started Guide.
Video Tutorials
Designed for the FirstClass End User these step-by-step tutorials are designed to educate you on FirstClass features and functionality.
What's New Tutorials
Click here to view Introducing FirstClass - **Includes a section on Logging In and changing the address of the server**
Application Tutorials
Click here to view Site Based Web Publishing - NEW
Atomic Learning Tutorials
For those who subscribe to Atomic Learning, be sure to check out the tutorials on their site at
FirstClass Webcasts
Upcoming fall webcasts will be posted shortly. Enjoy your summer!
FirstClass Trade Shows
Please visit Open Text at the following shows:
NECC
June 28 - July 1
Walter E Washington Convention Center
Washington, DC
Booth - 2836
Click here to review the booth presentation schedule and customer receptions our Platinum Partners are hosting.
FirstClass User Group Meetings
FirstClass User Group meetings are regional events held frequently throughout the year that offer attendees a chance to:
• See demos of the latest releases of FirstClass products.
• Meet with key product management staff from FirstClass.
• Learn valuable "tips and tricks" for using FirstClass.
• Network with other FirstClass customers.
• Enjoy a complimentary breakfast or lunch!
Below is a list of upcoming FirstClass user group meetings.
Please check back in the fall for any upcoming meetings. Have a great summer!
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