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 FirstClass End User TrainingCourse Code
T89-FCUser (T69-FCUserOL)
Cost
$495 US (plus all applicable taxes)
All FirstClass training courses include courseware in the price of the course.
Length
1 day (Online: 4 weeks)
Participants
12-15
Course Summary
This popular entry level course provides extremely high value to all FirstClass users, management, sales, administrators, FirstClass Consultants, and support personnel.
This course exposes participants, through a series of practical lessons and interactive exercises, to the rich features and flexibility of FirstClass on its various platforms including, PC, Mac and Web.
Including in-depth lessons on customizing, communications, conferencing, and collaboration, among others, this course will fulfill any user training requirement and serve as a vital basis for any advanced FirstClass course.
Course Benefits
The benefits you will gain from participating in this course include:
° orientation and personalizing FirstClass
° messaging and communicating
° calendaring and event and task scheduling
° asynchronous (conferences) and synchronous (chat) collaboration
° Web communications and calendaring
Course Content
The FirstClass fundamentals
° Benefits of using FirstClass
° administration of your desktop
° toolbars and menus
° FirstClass Résumés
Customizing FirstClass
° modifying desktop environment
° setting personal preferences
° security
FirstClass Communication
° Effective Messaging
° Mailbox features
° Message Forms
° Personal Stationery
° Creating Presentations
Calendars
° Working with Calendars
° Calendar preferences and permissions
° calendar permissions
Conferences and Collaboration
° messaging from conferences
° managing conferences
° conferences privileges
° online chatting
FirstClass Via the Web
° Web client tools
° messaging
° calendaring
° customization
° chat
To register for this course
Download the applicable forms and fax them to 905.762.6015
For more information contact
OpenText Inc., FirstClass Division
38 Leek Crescent
Richmond Hill, Ontario
L4B 4N8
Canada
Phone/Fax: (905) 762-6015
Email: training@firstclass.com
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