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 What's New in FirstClass TrainingCourse Code
T96-FCNew (only available in a classroom setting)
Cost
$995 US (plus all applicable taxes)
All FirstClass training courses include courseware in the price of the course.
Length
2 days
Participants
12-15
Course Summary
This hands-on workshop is designed for FirstClass Administrators with primary or secondary responsibility for managing the FirstClass system. Learn about the powerful new features that have been introduced in recent versions of FirstClass. While maintaining commitment to long-term FirstClass strengths of security, scalability, platform choice and total cost of ownership, recent releases of FirstClass have introduced powerful new capabilities for Regular Users, Advanced Users, and Administrators. In addition, FirstClass 9.0 and 9.1 carry on the evolution of the interface to bring all of the power of FirstClass to users' fingertips and make each application simpler and easier to discover, and make the connections between applications more apparent. Learn how to take advantage of new configuration options and tools to put
these features to use in your organization.
Course Objectives
° Learn about and tap the power of underutilized and less understood features
° Improve your Administrative efficiency and effectiveness
° Discover new features before you deploy
° Prepare for implementation and feature roll-out
° Prepare training for your users
° Generate stakeholder excitement about new functionality
Course Content
The What's New in FirstClass Course covers the following topics:
Performing the Upgrade
° The Upgrade Script
° The ReadMe
° Online Help conferences
° Template Sets
° Archived Content
Client Features
° Instant Search
° Enhanced Autoreply
° Send from conference
° Calendar Punch-through
° New Contacts interface
° Improved email address handling for Contacts
° IM Enhancements
° Customizable Launch Bar
° Improved Subscriber List handling
° Locked and Auto-rearrange icons
Unicode
° The benefits of Unicode
° To Unicode or not to Unicode. That is the question.
° The transition to Unicode
Archiving Services
° Planning for Archiving
° Setting up Archiving
° The Librarian account
° Accessing archived content
° Retrieving archived content
Core Server
° New Privileges
° Outbound attached object support
° Support for longer userids and passwords
° Increased Mailbox and Conference size
° The elimination of FirstClass Tools
° Administrative enhancements
Internet Services
° IMAP enhancements
° New Web Publishing appearances
° Comment support in Blogs
° Administrative enhancements
Prerequisites
Participants in this workshop are expected to be familiar with their operating system, either Mac O/S or Windows, and must be familiar with FirstClass administration.
To register for this course
Download the applicable forms and fax them to 905.762.6015
For more information contact
OpenText Inc., FirstClass Division
38 Leek Crescent
Richmond Hill, Ontario
L4B 4N8
Canada
Phone/Fax: (905) 762-6015
Email: training@firstclass.com
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