FirstClass® Training Services

"A successful enterprise is one that effectively manages content and empowers its people to collaborate to achieve identified business benefits and significant competitive advantage. Increasing user adoption is critical in achieving this success."

We are committed to maximizing our customers' investment in our software to improve operational efficiencies and drive innovation within your organization.

Our Educational Services area is where you will find information on the educational programs we offer for our collaboration and content management product packages. Explore this site to discover the offerings best suited to support your objectives.

keyboard.pngEducational Programs

To better serve the needs of our customers, we provide a variety of educational offerings from educational planning and custom curriculums. Currently, our educational programs are categorized into the following groups:

Courses

"First off, let me say that I can't get over how much I learned in that course and was able to put into practice when I got back." -- Louis Gephardt, Garrison Forest School, Maryland

Instructor-led sessions delivered in a lecture/lab format.
 •  Course Descriptions
•  Training Specials
•  Course Schedules
•  Registration forms
•  Regional Training Sessions

e-Learning

Web-based, self paced learning program for FirstClass product packages.
•  Course Descriptions
•  What should I know about online courses?
•  How do I register for an online course?

Educational Planning

Instructors analyze your education needs, focus on the key learning outcomes and timelines, and create the right education plan.  Contact the training team.

Custom Curriculums

Our experienced instructors work with the customer to develop custom educational programs to suit the business needs of the organization.  Contact the training team.

Workshops

Interactive programs with a hands-on approach to learning. Designed for unique or advanced topics.  Details coming soon.

Frequently Asked Questions

•  What are the benefits of taking a course?
•  How much does it cost?
•  Where are we located?
•  How do I register for a face-to-face course?
•  What about the training manual?
•  How can I combat spam as an end user?
... and many more ...
•  All FAQs

Contact the FirstClass Training Team

FirstClass Division, OpenText Corporation
Education & Training Department
38 Leek Crescent
Richmond Hill, Ontario L4B 4N8
Canada

Phone and Fax:  (905) 762-6015
WWW:  http://www.firstclass.com/support/training
Email:    training@firstclass.com


Copyright© 2008 Open Text Corporation. All Rights Reserved.